Experience & Education

Software Development Engineer

Building 🚀

AI Software Engineer

Graduate Leadership Program | Architecting AI Agentic Systems

• Developed an AI-driven solution for rapid audience and media reception analysis, eliminating the high cost and delays of traditional focus groups
• Developed client insights agent surfacing client-specific analytics, reducing reporting time by 60% across 50+ analysts
• Identified key limitations in analyst workflows and engineered AI-driven solutions to address them

Software Engineer I

• Developed and maintained core backend components for a large-scale rewards platform, consistently applying modern design patterns and best practices
• Translated direct customer feedback into actionable engineering requirements, developing new features and refining core business logic with a strong focus on the end-user experience
• Contributed to the development of microservices in TypeScript and Go, implementing optimizations that reduced service latency and improved system reliability

Machine Learning Engineer Intern

• Researched fraudulent transactions detection ML models that use Graph Neural Network, graph2vec, PyG, and NetworkX
• Designed and deployed OCI Environment & Autonomous Database for ML model training data management
• Performed exploratory data analysis (EDA) and feature engineering on ADS-B data, training an ML model to predict flight ETAs
• Implemented an LLM to streamline ticket resolution processes for both internal operations and client-facing applications

Software Engineer Intern

• Created Total Rewards Reminder email campaign reaching 6.5M+ users and increasing platform engagement by 22%
• Crafted responsive email templates achieving 99.8% delivery rate through cross-platform compatibility testing
• Constructed Datadog monitoring dashboards for tracking email metrics and enabling proactive issue resolution

Software Engineer

• Built React Native ticketing app that eliminated service fees, reducing prices by 27% and increasing adoption by 40%
• Designed intuitive UI/UX and implemented secure payment processing API handling $50K+ in monthly transactions
• Automated event alerts through Firebase Cloud Messaging, boosting attendance rates by 18%

Machine Learning Engineer Intern

• Engineered AI-based Traffic Analysis pipeline with OpenCV and PyTorch, processing 100+ hours of footage
• Formulated a visibility ranking model to optimize ad placement, enhancing workflow efficiency by 90%
• Presented technical findings to CEO and partners, translating complex ML concepts into actionable business insights

Software Engineer

• Launched SussanahAI web app leveraging Cohere API for sentiment analysis, spam filtering, and text summarization
• Integrated Flask backend handling 500+ requests per minute while maintaining sub-200ms response times
• Designed interactive frontend using React and Tailwind CSS, resulting in 95% positive user feedback on UI/UX
• Collaborated with Microsoft engineer mentor to establish best practices in code architecture and documentation

Software Engineer Intern

• Deployed a client management system using Spring Boot and React, improving client interactions efficiency by 30%
• Authored documentation and training materials for new system, enabling 100% adoption rate across 25+ team members
• Earned certification after completing 30 hours of training in Desktop, Networks, Servers, and Cloud Service Technologies

Genome Computing Project Manager and Lead Researcher

• Led research team analyzing DNA configurations using Python and R, improving analysis performance/accuracy by 25%
• Optimized genomic data processing workflows leveraging C++ and parallel computing, reducing execution time by 65%

Software Engineering and Robotics Mentor

| FIRST LEGO League (FLL)

• Led a team to successfully advance through regional qualifiers to the state-level championship
• Provided comprehensive mentorship across all competition categories, including robot design, programming, project management, and presentation skills
• Fostered critical skills in leadership and collaborative problem-solving, championing the FIRST Core Values of innovation, inclusion, and Gracious Professionalism®